Privacy

Curves International, Inc ("Curves", "we", "our" or "us") is committed to protecting the privacy of all the individuals using the Curves websites at www.curves.eu (the “Website”).  This Privacy Policy describes how Curves collects, uses, discloses and transfers the personal information that you provide to us or that we collect about you when you access and use the Website. It also tells you how we use cookies and other tracking technologies, as well as telling you the choices available to you regarding our use of your personal information and how you can access and update this information. We are a franchise system and the Curves facilities are operated by independent franchisees that have been authorized by us to operate the Curves System. These franchisees are included as some of the “other Curves companies” in the Privacy Policy.

Curves complies with the U.S.-E.U. Safe Harbor framework and the U.S.-Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Curves has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Curves International, Inc.’s certification (part of Curves International Holdings, Inc.), please visit http://www.export.gov/safeharbor/.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us at curveslegal@curves.com.

This Privacy Policy was last updated on April 08, 2015. We may change this Privacy Policy from time to time so please check back regularly to keep informed of updates.

 

What Information We Collect and How It Is Used

We respect the privacy of our online visitors. We may collect information on or through this site that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services. We may also collect your first and last name, e-mail address, phone number, and postal code or city name when you request an appointment or consultation. We also use the information collected from you to send you service related communications, including announcements and administrative messages and to send you newsletters and information about products, services and promotions relating to us and other Curves companies in accordance with your communication preferences. You may opt into or out of receiving information about the products and services offered by Curves companies by clicking on the 'unsubscribe' link in the emails we send, or by sending us an email at eumarketing@curves.com  

In addition, we may collect information about your computer, including where available your IP address, operating system, log in times and browser type. We use this information to better understand how visitors use the Website and for internal reporting purposes. For more details on what information we may automatically collect from visitors to the Website, please see the section headed “Cookies” below.

We may also generate, use and disclose aggregated and/or anonymised information and statistics about the Website for marketing and strategic purposes.  However, no individual will be individually identifiable from these aggregated and/or anonymised information and statistics.

When you provide your personal information to us, you accept that we may retain it and that it may be held by us or any third party that processes it on our behalf for the purposes of providing the information or services which you have requested, as well as for marketing purposes. Any third parties who process personal information on our behalf are required to maintain the confidentiality and privacy of the personal information that they process for us.

 

Cookies—What They Are and How We Use Them

Cookies are small text files that websites often store on computer hard drives or mobile devices of visitors to their sites. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

A cookie contains a unique number, which is used to recognize your computer when a user of your computer or mobile device returns to a website that it has visited previously. We use cookies to enhance the online experience of our visitors (for example, by remembering your preferences and letting you navigate between pages efficiently) and to better understand how the Website is used. Cookies may tell us, for example, whether you have visited the Website before or whether you are a new visitor.

There are two broad categories of cookies – ‘first party cookies’ and ‘third party cookies’:

•     First party cookies are cookies that are served directly by the website or mobile device operator to your computer. They are used only by the website operator to recognise your computer or mobile device when it revisits that site.

•     Third party cookies are served by a service provider on behalf of the website operator, and can be used by the service provider to recognise your computer or mobile device when it visits other websites.  Third party cookies are most commonly used for website analytics or advertising purposes.

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are 'permanent cookies', meaning that they survive after your browser is closed. They can be used by websites to recognize your computer when you open your browser and browse the Internet again. 

The Website serves only the following cookies to your computer [or mobile device]:

  • Google Analytics cookies – served by Google

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and pages visited

  • YouTube Cookies  - served by YouTube

We may use YouTube to host video content. When you view a web page on our site with an embedded YouTube video, we use the YouTube service as a convenience for our visitors, and we use it on the basis that Google adheres to its privacy policy.

  • Google Maps – Google

We may use Google Maps on our website to provide detailed information on how to locate our facilities. Google Maps stores up to four cookies: khcookie, NID, SNID and PREF. We would use Google's interactive maps because we believe they provide a helpful way for our visitors to identify how best to travel to us, and on the basis that Google adheres to its privacy policy which can be found at http://www.google.co.uk/intl/en-GB/policies/ and its terms of service for Google Maps at http://www.google.com/intl/en_uk/help/terms_maps.html

  • Facebook integration

We may use the Facebook "Like Box" plugin to help us market our business using the Facebook Social Network. The plugin detects whether you have "Liked" our Facebook page and uses this information to present either a "Like" button or a "You Like this" message with various other associated details from Facebook. We provide opt out option for Facebook cookies. If you are not logged in to Facebook, no cookies should be served. If you are logged in to Facebook, the plugin creates and/or updates a series of third-party cookies. The plugin also uses JavaScript localStorage, creating a key-value pair called "FB_templateDataResponse". We would use the plugin as a convenience for our visitors, and on the basis that Facebook adheres to its data use policy - see http://www.Facebook.com/about/privacy/ for more information.

  • Twitter integration

In future we may use the Twitter "Follow Button" plugin to help us market our business using Twitter. The plugin detects whether you are logged in to Twitter when you visit our website and uses this information to present either a "Follow" or "You Follow" message with various other details from Twitter. The plugin creates five Third-Party cookies - pid, _twitter_sess, k, guest_id and original_referer - if a visitor accesses the site when not logged into Twitter, and a further cookie if accessed while logged on to Twitter. We would use the plugin as a convenience for our users and on the basis that Twitter adheres to its Privacy Policy - see http://twitter.com/privacy for more information.

 

  • Google +1 integration

In future we may use the Google "+1" plugin to help us market and promote our business using Google's services. The plugin allows visitors to use the "+1" button to recommend our website to their contacts. The plugin creates at least two cookies, BEAT (a persistent cookie set to expire after 1 day) and ULS (a session cookie). We would use the plugin as a convenience for our visitors, and on the basis that Google adheres to its privacy policy - see http://www.google.co.uk/intl/en-GB/policies/ for more information.

You have the right to choose whether or not to accept cookies and we have explained how you can exercise this right below. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of the Website. 

You can block cookies by changing your browser settings so that cookies from the Website cannot be placed on your computer or mobile device.  Further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.eu.

 

How We Protect Your Personal Information

The security of your personal information is important to us. We follow generally accepted standards, such as secure socket layers (SSL), 128 bit encryption, to protect sensitive personal data, submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is one hundred percent secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, please contact us.

 

Sharing Your Personal Information

We may disclose the personal information we collect from you:

  • To Curves’ related corporations to provide you with fitness-related products and services;
  • To third parties that provide services on our behalf and under our instruction (such as IT service providers);
  • To any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party; and
  • To any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Privacy Policy.

 

Accessing and updating your personal information

You have a right to access, update, and delete the personal information we hold about you. To obtain a copy of the personal information we hold about you, please write to us at Curves International Marketing Department, Stationsplein 139,  3818 LE Amersfoort, The Netherlands. [Please note that we are entitled to charge a small fee (currently £10/€12) for providing you with copies of personal information we may hold about you.]

Personal Data of Minors

Our Website is not targeted to persons under the age of 18, and we will not knowingly collect any Personal Information from children under the age of 13.

 

Internet-based Transfers

Please note that we operate the Website from the United States of America and that we may share the personal information you provide to us with one or more of our affiliated group companies or with our third party service providers for the purposes described in this Privacy Policy. Some of these affiliated group companies and service providers may be based in territories that are outside of the European Economic Area (“EEA”), specifically some will be in the United States. In addition, given that the Internet is a global environment, using the Internet to collect and process personal information may involve the transmission of personal information on an international basis to countries outside the EEA. Countries outside the EEA may not have laws that offer the same standards of data protection as those inside the EEA. By using the Website and communicating electronically with us, you acknowledge our processing of personal information in this way.  However, we will endeavour to protect all personal information collected through the Website in accordance with strict data protection standards. 

 

Other Websites

The Website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours. 

 

Changes to this Privacy Policy

From time to time we may update this Privacy Policy. When we do we will publish the changes on the Website. If you do not agree to these changes, please do not continue to use the Website. If material changes are made to this Privacy Policy, we will notify you by placing a prominent notice on the Website.  We encourage you to periodically review this page for the latest information on our privacy practices.

 

Contact Details

If you need to contact us regarding our Privacy Policy or any other related issue please write to:  Curves International, Inc., Attn: Legal Department, 100 Ritchie Road, Woodway, TX USA 76712 or email: curveslegal@curves.com.

 

We self-certify compliance with

SafeHarbor

U.S. Department of Commerce

https://safeharbor.export.gov/list.aspx.

www.export.gov/safeharbor

U.s. eu safe harbor framework certification mark 05 2013

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