{"id":13142,"date":"2021-10-20T22:03:08","date_gmt":"2021-10-20T21:03:08","guid":{"rendered":"https:\/\/curves.eu\/?page_id=13142"},"modified":"2023-11-20T09:28:43","modified_gmt":"2023-11-20T09:28:43","slug":"app-faq-fr","status":"publish","type":"page","link":"https:\/\/www.curves.eu\/fr\/app-faq-fr\/","title":{"rendered":"App FAQ"},"content":{"rendered":"\t\t
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Foire Aux Questions sur l'Appli Curves<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Accueil<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Vous trouverez la r\u00e9ponse \u00e0 votre question sur cette page. Si vous ne trouvez pas votre question, n’h\u00e9sitez pas \u00e0 contacter votre coach ou \u00e0 \u00e9crire \u00e0 eumarketing@curves.eu<\/a>. Tous nos v\u0153ux de succ\u00e8s dans la r\u00e9alisation de vos objectifs!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Pourquoi passons-nous \u00e0 une nouvelle application ?<\/h3>\r\nNous avons estim\u00e9 qu’il \u00e9tait important de d\u00e9velopper une nouvelle application sur mesure qui r\u00e9ponde aux besoins des d\u00e9veloppements r\u00e9cents et aux besoins de nos membres. La nouvelle application int\u00e9grera enti\u00e8rement la nouvelle exp\u00e9rience Smart et Member.\r\n

Comment puis-je obtenir la nouvelle application ?<\/h3>\r\nVotre club vous informera lorsque nous passerons \u00e0 la nouvelle application et vous recevrez un e-mail (Curves Europe powered by Sportable) avec un lien pour cr\u00e9er un mot de passe. Lorsque vous recevez l’e-mail, cliquez sur le bouton bleu \u00ab cr\u00e9er un mot de passe \u00bb. Une nouvelle page s’ouvrira vous demandant de cr\u00e9er un mot de passe et de confirmer le mot de passe. Votre mot de passe doit comporter au moins 8 caract\u00e8res et contenir au moins une lettre majuscule et au moins un chiffre.
\r\nApr\u00e8s avoir cr\u00e9\u00e9 votre mot de passe, vous recevrez un lien pour t\u00e9l\u00e9charger l’application depuis votre boutique d’applications. Une fois install\u00e9e, ouvrez l’application et entrez votre adresse e-mail (la m\u00eame que celle \u00e0 laquelle le mot de passe de cr\u00e9ation a \u00e9t\u00e9 envoy\u00e9) et entrez le mot de passe que vous venez de cr\u00e9er. Vous ne pourrez pas ouvrir l’application tant que votre nouveau mot de passe n’aura pas \u00e9t\u00e9 cr\u00e9\u00e9.\r\n

Je ne trouve pas l’e-mail pour cr\u00e9er un mot de passe<\/h3>\r\nSi vous ne voyez pas l’e-mail, v\u00e9rifiez aupr\u00e8s de votre entra\u00eeneur que l’e-mail qu’il a dans ses dossiers est le bon. V\u00e9rifiez dans votre bo\u00eete de courrier ind\u00e9sirable au cas o\u00f9 il aurait \u00e9t\u00e9 envoy\u00e9 dans les spams.\r\n

Lorsque j’ouvre l’e-mail, je ne vois qu’une page blanche<\/h3>\r\nLe lien dans l’e-mail n’est valable que pendant 7 jours, donc si plus de 7 jours se sont \u00e9coul\u00e9s depuis que vous avez re\u00e7u l’e-mail, parlez-en \u00e0 votre coach et demandez-lui de renvoyer l’invitation.\r\n

J’ai oubli\u00e9 mon mot de passe<\/h3>\r\nSi vous avez d\u00e9j\u00e0 suivi le lien pour cr\u00e9er un mot de passe mais que vous avez oubli\u00e9 votre mot de passe, il vous suffit de cliquer sur le bouton \u00ab mot de passe oubli\u00e9 \u00bb. Un e-mail vous sera envoy\u00e9 avec un lien pour cr\u00e9er un nouveau mot de passe. Remarque : ce lien pour cr\u00e9er un nouveau mot de passe n’est valable que pendant 2 heures.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-pagebuilder-full-width.php","meta":{"_acf_changed":false,"neve_meta_sidebar":"full-width","neve_meta_container":"","neve_meta_enable_content_width":"on","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","neve_meta_reading_time":"","footnotes":""},"class_list":["post-13142","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nApp FAQ - 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